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It can generate reports but can't Export reports.

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Hi,Our users could generate reports through their PCs' Windows browser but couldn't EXPORT their generated reports in any format:XML file with report data, CSV (comma delimited), PDF,MHTML (web archive), Excel, TIFF file, WordTheir browser got a great deal of XML content.No error description.I have tried to open the Reporting Service Log file of the SQL Server's machine:c$\Program Files\Microsoft SQL Server\MSRS12.MSSQLSERVER\Reporting Services\LogFiles\ReportServerService__11_08_2016_00_01_40ReportServerService__11_08_2016_00_01_40But didn't know how to analyze.How can I fix the problem?Any idea?

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